Privacy Policy

Effective Date: 17 August 2025
Company: RASTACO LTD (trading as Silk & Sonnet)
Website: silkandsonnet.com
Contact: mail@silkandsonnet.com

1. Introduction

At Silk & Sonnet, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Website, make a purchase, or contact us.

We comply with the UK GDPR, the Data Protection Act 2018 (UK), and applicable international data protection laws.

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, title, date of birth.
  • Contact Data: email address, billing/shipping address, phone number.
  • Payment Data: payment card details (processed securely via third-party payment providers).
  • Order Data: details of products purchased, order history, delivery preferences.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Marketing Data: your preferences in receiving marketing communications.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.
  • To communicate with you about your orders, returns, or customer support.
  • To improve our Website, products, and services.
  • To send marketing emails (only with your consent).
  • To comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., payment processors, couriers, IT services).
  • Legal authorities if required by law.
  • Business partners in case of a merger, acquisition, or restructuring.

All third parties are required to handle your data securely and in compliance with UK GDPR.

5. International Transfers

Since we ship worldwide, your data may be transferred outside the UK/EEA. Where this occurs, we ensure that appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent legal mechanisms).

6. Data Retention

We keep your personal data only as long as necessary:

  • Order records: 6 years (for tax and legal compliance).
  • Marketing data: until you withdraw consent.
  • Other personal data: as required to fulfill the purposes outlined above.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to access – request a copy of your personal data.
  • Right to rectification – correct inaccurate or incomplete data.
  • Right to erasure – request deletion of your data (subject to legal obligations).
  • Right to restrict processing – limit how we use your data.
  • Right to data portability – receive your data in a machine-readable format.
  • Right to object – opt out of marketing or other processing.

To exercise your rights, contact us at mail@silkandsonnet.com.

8. Cookies

Our Website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: mail@silkandsonnet.com
Registered Office: 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom